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Privacy Policy

There are many ways to use our services. For example, you can visit the official website Metal-Time.com to purchase products or use services. We can provide the most current updates for the products you use to help keep in touch with people or share news faster and easier. Since you are a user of the services, we want you to clearly understand how we use information and how you can protect your privacy.

Our privacy policy explains:

What information we collect.

    How we collect and use this information.

    How to provide information selectively, how to update information.

    Protecting and sharing information, and applying and modifying this Privacy Policy.

Information we collect

We will collect two types of information from you

Personal Information (information that may be personal) and Non-Personal Information (all information except personal). If you combine Personal Information with Non-Personal Information, then technically, as long as they stay together, such information will be considered Personal Information.

How we collect and use information

Information we collect from your use of our services

When you interact with Metal-Time.com, its subsidiaries and affiliates (hereinafter referred to as Metal-Time.com) and our operational cooperators (hereinafter referred to as the "Cooperator"), you may be asked to provide Personal and Non-Personal Information in order to to use our products and services. We use and combine the personal information we collect from all of our services with non-personal information to provide, maintain, protect and improve our products and services.

If any information below is classified as Personal, you hereby agree that Metal-Time.com may collect, use and / or disclose personal information for the purposes set out below.

The types of information we may collect and examples of how we use such information are listed below. Please note that the information below and how it is used are examples and not exhaustive.

Collection of information

When creating an account, downloading from Metal-Time.com, or taking part in an online survey offered by us, we will ask for your personal information, including but not limited to your name, phone number, email address. mail, postal address. Other information we may request from you includes your profession, language, postal code, area code, time zone, etc.

When purchasing Metal-Time.com goods or services, we will collect relevant personal information, including, but not limited to, delivery information, order details.

When using our customer support services, our customer service manager may collect relevant personal information, including but not limited to your name, order number, phone number, shipping address, account ID, email address. We may also record the call in order to check and improve the quality of services.

When activating Cloud services, we may also collect Personal Information related to your mobile device and location. We may also collect your mobile information from the network, the phone numbers of the recipients of the messages and the content of the message (periodically) for routing purposes.

When using some of our services (for example, inviting other users to join related services, exchanging information with other users, etc.), other consumers may see the personal information you share. In addition, they can read, collect and use such information. When it comes to a legal dispute, you must be legally responsible for all Personal Information that you share or download.

When you log into your account or activate service, the information entered for identification and the phone number will be sent to the server.

Information Pertaining to User Behavior and Diagnostic Issues - When you participate in the User Experience program, we will track usage of product functionality.

We do this to learn about your habits when you visit the official website Metal-Time.com or use our products and services. When a system failure occurs, we collect information about the device's environment to diagnose problems.

Data stored on the server - when using products and services, Metal-Time.com may collect data about your use of functions stored on the server, such as uploads, downloads, synchronization, views, etc. ... Such information will be considered Non-Personal.

Location Information - When you use location-based apps and features, we will collect information about your location. For example, when using a location-based search, announcement, weather patterns, or getting map information. In this case, your location information will be sent to Metal-Time.com in order to provide you with a more accurate answer.

Information Collected by Cookies and Various Technologies - We and our partners use Cookies and various technologies to collect and store non-personal information when you visit Metal-Time.com websites and use online services, interactive applications, emails and ads.

Log information - when you visit the Metal-Time.com server, we will automatically collect and store information in the server logs. Such information may include: IP address, browser type, browser language, URL, operating system, date and time, and click data.

Unique identifier of a mobile device - upon activation of a Metal-Time.com mobile device, its unique device identifier and location information (Non-Personal Information) will be sent to the server. The collection of such information can also be applied to your system or applied updates, as well as when restoring factory settings, etc.

Use of information

    Metal-Time.com will strictly follow the Privacy Policy specified here when using your personal information. Your personal information will only be used for the purposes specified above after obtaining access rights. For any other purpose, we will ask your permission.

Personal information may be used to provide you with Metal-Time.com products and services, to process your orders, or to adhere to an agreement between you and us. This ensures the safety and functionality of our products and services, confirms your identity, or prevents and prosecutes fraud or any other type of misuse.

Personal information can be used to contact you. For example, we will provide you with notice of our updates and releases of Metal-Time.com products and services.

Personal information can be used to customize the design of products and services. For example, we will recommend and display content and ads that may interest you; or use such information for research purposes.

When you participate in sweepstakes, contests or similar promotions run by us, we may use your personal information to manage those events.

Mobile user's identification information, location information can be used to activate special software licenses after the end of their service. We may also use this information to improve our products and analyze the effectiveness of our business operations.

Non-personal information such as profession, language, postal code, area and time zone code, etc. can help us learn more about user behavior and improve our products, services and promotions.

We may analyze data from the User Experience Program to improve performance, solve problems related to the functionality and design of our products and services.

We use cookies and various technologies (such as pixel tags) to collect information in order to improve our products and the overall quality of our service. For example, when you select the display language in the settings, we will show our service in your chosen language. We use pixel tags to send emails in a format that our users can read, and they tell us if they've been read.

We may use this information to shorten or exclude messages sent to users.

While not all cookies collect personal information, some of them can potentially collect it. If Cookies are enabled for your online activities, it is considered that you agree to the use of Cookies in order to collect, use and disclose the personal information that you provide.

You can customize your web browser according to your cookie preferences, i.e. Accept or reject certain categories of Cookies, or choose to receive a notification if Cookies have been created.

How to decide what information to provide

To help you decide whether to share your personal information, below are several options for when you can opt out of sharing your personal information.

You can decide whether to participate in the User Experience program and turn it off so that no personal information is sent.

You can change your location settings in the system settings to provide less accurate location information. For example, you can turn off the location server; or change the accuracy of your location information.

Accessing and updating your personal information

Click Metal-Time.com to sign in to your account. This is where you can access and update your personal information. You can delete some of your personal information or request to delete your personal account if we are not required to retain certain information for legal purposes.

We always find ways to provide you with access to your personal information within thirty (30) days. If any information is incorrect or illegal, we will find ways to update or delete it quickly (unless we must keep this information for legitimate business or legal purposes). When we update your personal information, you will be asked to verify your identity before we can continue to fulfill your requests. We may reject requests that are repeated unreasonably frequently, are disproportionately technical, and jeopardize the privacy of others.

Where we can provide access to information, we do so free of charge, unless it requires a disproportionate amount of effort. We strive to maintain our services in such a way as to protect information from accidental or malicious destruction. Therefore, after deleting information from our services, we cannot immediately delete residual copies from our active servers, and we cannot delete information from our backup systems.

Information we provide to third parties

Except for voluntarily provided data for exchange, we will strictly protect the confidentiality of your personal information and will not provide such information to third parties.

You authorize us to share your personal information with third parties without your further consent in the following cases:

Cases in which the disclosure of information complies with the requirements of laws and / or regulations.

Cases in which the purpose of such disclosure is clearly in your best interest, and where consent cannot be obtained in a timely manner.

Cases where disclosure is necessary to respond to an emergency that endangers the life, health and safety of you or another person.

Cases in which disclosure is necessary for a legal investigation or legal action.

Cases in which personal data is disclosed to an official, a representative of law enforcement agencies, upon presentation of written permission, signed by an authorized person of these law enforcement agencies, or a person of a similar rank, certifying that personal data is necessary for the purposes, functions or performance of duties of the employee.

Cases in which disclosure is provided by a government agency and is necessary in the public interest.

Where disclosure of information without your consent is permitted by law.

We provide personal information to our subsidiaries, affiliates, or other trusted businesses or individuals to handle the above issues, based on our instructions and in accordance with our Privacy Policy and any other privacy-appropriate security measures.

If Metal-Time.com is involved in a merger, acquisition or sale of assets, we will continue to ensure the confidentiality of any personal information and notify affected users of the transfer of Personal Information.

For business or user protection needs, we may provide non-personal information publicly or to our partners to show trends regarding the use of our services.

Information Security

We work hard to protect our users from unauthorized access or unauthorized modification, disclosure or destruction of information we hold. In particular:

We encrypt many of our services using SSL.

We audit our information collection, storage and processing processes, including physical security measures, to protect against unauthorized access to systems.

We restrict access to personal information to employees and agents of Metal-Time.com, who need to know this information in order to process it for us, and comply with strictly agreed obligations to maintain confidentiality, and may also terminate cooperation with Metal-Time.com if they are not in able to fulfill these obligations.

Metal-Time.com takes the security of your personal information very seriously. Therefore, we constantly strive to protect your personal information from decryption. We do this to protect information from unauthorized access or unauthorized modification, disclosure or destruction. At the same time, some encrypted data can only be verified by the user himself.

Retention of personal information

We will destroy or anonymize your Personal Information that is in our possession or under our control as soon as (1) the purposes for which the data was collected no longer require storage of the information; (2) the storage of this data is not required for any legal or commercial purpose.

Such third parties may include:

our associates or subsidiaries or related corporations;

any of our agents, contractors or third party service providers who process or will process your personal data on our behalf, including, but not limited to, organizations that provide administrative or other services to us. For example, postal, telecommunications companies, data centers;

third parties to whom Metal-Time.com provides information for one or more purposes, and they will collect and process your personal data in accordance with the tasks set.

When this privacy policy applies

Our privacy policy does not apply to products and services provided by third parties. Metal-Time.com products and services may include third party products or services. When using such products and services, they may collect information. For this reason, we strongly recommend that you familiarize yourself with the privacy policy provided by the respective third party.

Our privacy policy does not apply to other sites linked to our services.


Metal-Time.com assumes that children under the age of 14 have received prior approval from their legal guardians before using Metal-Time.com products and services. Metal-Time.com will not collect personal information from children if we know that the user has not reached the required age, and also will not disclose such information to third parties. The legal guardian has the right to refuse the services of Metal-Time.com and its affiliates, which involves the collection of personal information from children, or to request the deletion of such personal information. If we learn that we have collected personal data from children under the age of 14, we will delete it as soon as this information is brought to our attention.



Our privacy policy may change from time to time. We do not diminish your rights under this privacy policy without your prior consent unless we have provided you with notice by email or on our website.

Special application of products

The following notice will explain specific privacy practices in relation to certain Metal-Time.com products and services that you may use.

Account Service

The terms in this Privacy Policy will also apply to the products and services provided by the Account service (collectively referred to as "Account") that you are using.

Metal-Time.com Account functions sync data with Cloud etc. After you have logged into your Account, we will collect your data - phone number, information about mobile identification of users and a unique identifier of the mobile device. If you combine personal information with non-personal information, then technically, as long as they stay together, such information will be considered personal information.

With your further agreement, Metal-Time.com may collect, use and maintain information related to your account, as well as information related to any devices or computers registered under your account. Metal-Time.com may also collect technical, statistical and diagnostic information that is related and that can be used to support, improve and update our products and services.

You can revoke such consent at any time, stop using or log out of your Account on the device.


Cloud Service

The terms in this Privacy Policy will also apply to the products and services provided by the service (collectively “Cloud”) that you use.

You can use some of the functions over the Internet by syncing data with Cloud. For example, you can import your personal information (such as messages, contacts, photos, screenshots, notes, email, calendar, etc.) for access on compatible devices or computers using this service. After launching Cloud to synchronize data, your personal information will be sent to Metal-Time.com automatically; and we will store this information.

As a result, you can access such information or send such information wirelessly to other devices or computers that are also connected to the Cloud service.

In order to block spam messages in an intelligent manner, Metal-Time.com allows users to mark messages as spam. Such messages in the future can be marked and filtered into spam automatically. When a user manually marks messages as spam, the phone number of the spam message and its contents can be uploaded to Metal-Time.com servers.

Google input method

The following link leads to terms that apply to Google Input Method: http://www.google.com/policies/privacy/

Additional Information

If you have any questions or concerns about the Metal-Time.com Privacy Policy or Data Processing, or if you want to file a complaint about a possible violation of local laws on the protection of Personal Data, please contact our privacy officer by sending an email address info@Metal-Time.com

The information on the site is not a public offer and the store reserves the right, at any time without notice, to make changes to the materials and services provided on the site, as well as to the goods and prices. The store is not responsible for damage resulting from the use, inability to use or the results of using this site.

The client has the right at any time to independently terminate the subscription to the distribution of service / informational messages / offers, thereby suspending the right to use his personal information. To unsubscribe from the newsletter - send an email to news-unsubscribe@Metal-Time.com from the address specified in the subscription.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency. 

More details: https://metal-time.com/pages/privacy-policy